Target useful audiences
Build segments around the client and booking information already connected to your business.
Salon SMS and Email Marketing
Reach the Clients Most Likely to Book Again
Create SMS and email campaigns, start from built-in templates, segment your client list, and publish timely announcements without adding another marketing platform.
Why It Matters
Better outreach starts with knowing who should receive the message.
A full client list is not one audience. A regular who is due to rebook, a client who has gone quiet, and someone interested in a specific service each need a different reason to respond.
ChairPro combines client history, audience rules, reusable email and SMS templates, and on-page announcements so you can create relevant outreach without exporting contacts into another system.
Start with a template
Use built-in email and SMS starting points instead of writing every campaign from an empty screen.
Meet clients in context
Send direct outreach or place an announcement on your site for visitors who are already considering a booking.
What You Can Do
Practical tools built around the client relationship.
SMS campaigns
Send concise, timely messages for promotions, schedule opportunities, service updates, and rebooking.
Reach clients in the channel they are most likely to see quickly.
Email campaigns
Create richer updates when the message needs more context, imagery, or room to explain an offer.
Keep email outreach connected to the same client system.
Customer segmentation
Define the audience before publishing so each message goes to clients for whom it is actually relevant.
Smaller, more intentional audiences can create better client experiences.
On-page announcements
Publish a timely notice on your website for schedule changes, new services, promotions, or important policies.
Put the message directly in the booking journey.
How It Works
From a business goal to the right client audience.
- 01
Choose the outcome: fill an opening, encourage rebooking, introduce a service, or share an update.
- 02
Select or build the customer segment that matches that message.
- 03
Start with an email or SMS template, then adapt the content to your voice and offer.
- 04
Publish the campaign and keep the next action close to your ChairPro booking experience.
Frequently Asked Questions
What professionals ask about marketing.
Does ChairPro include both SMS and email marketing?+
Yes. ChairPro includes tools for creating client outreach through both text and email.
Can I send a campaign to only part of my client list?+
Yes. Customer segmentation lets you define a more relevant audience instead of sending every message to everyone.
Are marketing templates included?+
Yes. Built-in email and SMS templates give you a reusable starting point for common business messages.
Can I place an announcement on my website?+
Yes. ChairPro can publish on-page announcements for updates that should be visible during the website and booking journey.
Keep Exploring
Connect this feature to the rest of your business.
Ready When You Are
Start your Free Trial
Bring your booking, payments, client communication, and website together in ChairPro.
No demo requiredMobile-friendly bookingBuilt for independent professionals