Acuity Scheduling Alternative
ChairPro vs Acuity Scheduling
Compare software designed around beauty professionals with a general-purpose scheduling platform.
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Feature Comparison
ChairPro compared with Acuity Scheduling
| Feature | ChairPro | Acuity Scheduling |
|---|---|---|
| Payments | ||
| Booking platform does not earn money from your card transactions | Yes | YesAcuity connects to Stripe, Square, or PayPal rather than processing payments itself. |
| Processing fees are paid directly to your payment processor—not your booking platform | Yes | Yes |
| Funds move from your payment processor to your bank without booking-platform involvement | Yes | YesPayouts are managed in the connected payment processor. |
| Text payment requests to customers | Yes | NoAcuity does not document native texted payment requests. |
| Collect payments using a QR code on your phone | Yes | NoAcuity does not document a customer-facing QR payment flow. |
| Accept tips | Yes | YesSupported through compatible connected processors. |
| Collect payments without dedicated hardware | Yes | YesTap to Pay is available through supported processors and devices. |
| View payment and refund history in one place | Yes | NoRefunds are handled by the processor and may not appear in Acuity reporting. |
| Set your own deposit and cancellation policies | Yes | Yes |
| Offer buy now, pay later | Yes | NoAcuity does not natively support buy now, pay later. |
| Customer Experience | ||
| Customizable website included without an additional monthly fee | Yes | NoAcuity includes a scheduler; a full website requires Squarespace or another site. |
| Default booking page is customizable to match your brand | Yes | Yes |
| Customers can book without downloading an app or creating an account | Yes | Yes |
| Booking platform does not promote competing businesses to your customers | Yes | Yes |
| Calendar & Booking | ||
| Calendar management | Yes | Yes |
| Custom service hours | Yes | Yes |
| Customers can join the waitlist without downloading an app or creating an account | Yes | NoAcuity documents a manual workaround rather than a native waitlist. |
| Customers can claim automated waitlist openings without downloading an app or signing in | Yes | NoAcuity has no native automated waitlist. |
| Two-way calendar sync | Yes | YesExternal busy events can block Acuity availability, and Acuity bookings publish to the connected calendar. |
| Dedicated blackout-date controls | Yes | Yes |
| Marketing | ||
| On-page announcements included without a paid website add-on | Yes | NoAcuity does not include a native website announcement bar. |
| Customers can use discount codes without creating a platform account | Yes | Yes |
| Built-in email and SMS templates | Yes | NoEmail notifications are customizable, but SMS messaging capabilities depend on plan and workflow. |
| Customer segmentation included without a separate marketing subscription | Yes | NoCampaign segmentation requires Squarespace Email Campaigns or another connected marketing service. |
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